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Frequently Asked Questions

Find answers to common questions about Paprlss, including form building, pricing, payments, integrations, and our done-for-you form building service.

1,000+ forms created
Rated 4.8/5 by customers

About Paprlss Forms

What is Paprlss?

Paprlss is a digital form builder that helps businesses turn paper forms, PDFs and spreadsheets into digital forms for collecting, managing and organizing information.

Do I need coding experience to use Paprlss?

No. Paprlss is designed to let you create and manage forms without coding using a visual form builder.

What can I use Paprlss for?

Paprlss lets you turn existing paper forms into digital ones that can be completed on computers and mobile devices. It can be used for applications, inspections, registrations, surveys, checklists, approvals, data collection, payments and many other business workflows.

What does "done-for-you form building" mean?

You send us your existing paper forms, PDFs or spreadsheets, and our team turns them into digital forms in Paprlss. You don't need to build anything yourself.

How many forms will your team build for me?

It depends on the plan. Starter includes 2, Standard includes 5 and Pro includes 10. Enterprise includes ongoing form-building support with no fixed cap.

What if I need more forms built than my plan includes?

Our team can build more forms and set up workflows for you. Email info@paprlss.com for a quote.

Can I customize the appearance of my forms?

Yes. Paprlss lets you customize forms using themes and custom fonts so they can match your organization's branding.

What types of fields can I add to a Paprlss form?

Paprlss supports text, multi-line text, number, email, phone, checkbox, radio, select list, date and time, slider, scale, calculated, lookup, file, signature, location, task and other field types.

Can I show or hide fields based on previous answers?

Yes. Paprlss supports conditional field logic, allowing fields to be shown or hidden based on the value or state of other fields.

Can I use AI to create a form?

Yes. Paprlss includes AI-assisted form generation to help create forms based on your requirements.

How do I install Paprlss?

Paprlss is a web application that you can also install as a Progressive Web App (PWA), which means you can install it from your web browser and access it like a regular app without downloading it from an app store. Once installed, you can launch Paprlss from your device's home screen or app menu. To install Paprlss, log in and open the user menu on the top right corner to select the Install option.

How do I get help with Paprlss?

You can contact the Paprlss team for help with your account, forms, subscription and any other questions.

Pricing and Plans

Is there a free plan?

Yes. Starter is free for 1 user and up to 200 completed documents.

Is there a free trial, and do I need a credit card?

Standard and Pro both come with a 14-day free trial, and you don't need a credit card to start it.

What's the difference between monthly and annual billing?

Annual billing saves you 20% compared to monthly billing. Standard is $15/month instead of $19, and Pro is $39/month instead of $49.

Can I cancel my plan anytime?

Yes, you can cancel anytime.

Can I upgrade or downgrade my plan later?

Yes. You can upgrade your Paprlss subscription as your form and team needs grow. To downgrade, send a request via email at info@paprlss.com.

What payment methods do you accept for subscriptions?

We accept all major credit and debit cards, including Visa, Mastercard, American Express, and Discover.

What happens when I cancel my subscription?

You will retain access to your account and data until the end of your current billing cycle.

What counts as a completed document and what happens if I hit my limit?

A completed document is each submitted form. The monthly limits are 200 on Starter, 1,000 on Standard and 2,500 on Pro, with no limit on Enterprise. The counter resets every month, but subscriptions can be upgraded if more submissions are needed.

Features and Integrations

Does Paprlss work offline?

Yes. Install the Paprlss App (PWA) to access offline functionality on desktop and mobile devices. Offline support is included with every plan.

Can I complete forms without an internet connection?

Yes, when using the Paprlss App (PWA), you can work on forms and submit them without an active internet connection. Your work is stored locally and synced when your connection returns.

Can I configure email notifications?

Yes. With Paprlss you can configure email notifications when forms are submitted, edited or discarded.

Can I export my data?

Yes. Paprlss supports exporting form data to CSV spreadsheets and exporting completed forms as PDFs.

Can Paprlss connect to Google Drive?

Yes. Paprlss forms can be integrated with Google Drive to automatically export data as configured.

Does Paprlss have an API?

Yes. Paprlss provides complete and secure API access for supported plans.

Can my forms collect payments?

Yes. Paprlss supports a Stripe payment gateway that allows you to set up secure payment collection through your forms.

Do I need a Stripe account to collect payments?

Yes. You connect your Stripe account to Paprlss to enable form payments. Stripe securely handles the payment processing.

Can I add Paprlss forms to my website?

Yes, when you publish your online forms you can create a shareable standalone link or embed the form directly into your website. Embedding simply requires to copy and paste the embed code we provide.

Ready to Get Started?

Start a trial on Pro or Standard and our team will build your first forms. No credit card required.

Still Have Questions?

Can't find what you're looking for? Our team is happy to answer your questions and help you figure out the best way to use Paprlss.

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